Technology Adoption

The Impact of New Technologies

The impact of new technologies on an organization is often profound. At best and usually with time, the new technologies benefit the organizations stakeholders through improved service, positively impact return on sales (ROS) through increased efficiencies, and provide a positive return on investment (ROI). However, this impact is not guaranteed and is rarely consciously managed.

A.D.O.P.T.™

Northward Leadership's A.D.O.P.T.™ Technology Adoption Cycle Support Services are designed to help the organization and its stakeholders consciously manage the positive impact of new technologies. How?

  • By Fostering certainty rather than uncertainty among staff and end-users
  • By Assisting with the development of a conscious internal and external communications plan to encourage acceptance and mitigate concerns
  • By Improving the ROI by tuning the response of impacted staff to ensure technologies are embraced and used rather than laboriously force fed

Beyond Change Management

A.D.O.P.T.™ takes the organization beyond a typical Change Management process. Change management focuses primarily on communication. A.D.O.P.T.™ has two key focuses:

  1. To leverage the challenges of technology adoption to create a lasting legacy of leadership for the organization--adding value beyond the length of the project
  2. To develop a conscious communication strategy built on:
    • Assessments of how staff/stakeholders believe that workflow will change in response to the new technology
    • Uncovered hidden assumptions and agendas that add uncalculated risk to the project
    • Confidentiality and honest dialogue, which accelerates technology acceptance

Latest News

January 10, 2008
We Made the News!!
Jeff Ward presented this week to the Young Government Leaders.  More...

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